AI agent business operations & strategy

Strategic insights on building businesses around AI agents.

All AI agents AI monetization Billing Company Craft

A giant swirling black hole sucking in tax forms, payroll stubs, and state flags, while AI agents in sleek metallic suits stand observing from a distance. States’ treasuries represented as glowing vaults dimming in the background.

October 29, 2025

The $2.7 Billion Agent Tax Crisis: First-ever study reveals how AI companies are legally avoiding tax

The US faces $2.7B revenue crisis as AI agents legally dodge taxes. First study shows identical AI, different structure across states, with the window of opportunity to legislate closing quickly.

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October 8, 2025

Paid + GitLaw: Introducing Legal Contracts Built for AI Agents

Paid has partnered with GitLaw to create and release an open-source Master Services Agreement (MSA) specifically designed for AI agent companies. This contract addresses the unique challenges that traditional SaaS contracts fail to cover when applied to autonomous, adaptive AI systems. The Agentic MSA clarifies decision responsibility, establishes appropriate liability frameworks, and provides clear language around data ownership and training rights.

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August 27, 2025

The agentic runtime is a crystal ball

The most expensive agentic operations were their most valuable customers. Your agent's runtime is revealing which features matter, who'll upgrade, and what your business actually does. The cost layer is your intelligence layer.

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August 25, 2025

Platform Advantage Playbook: How SaaS CEOs Win the AI Agent Revolution

Learn how established SaaS companies can leverage their platform advantages to dominate the agent revolution. Insights from leaders at Box, Salesforce, HubSpot & more on hybrid pricing, ARR per employee, and transforming from seats to outcomes.

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August 20, 2025

The SaaS Platform Play of the Decade: Your Agent Economy Advantage

Discover how SaaS companies can capture the $34B agent economy opportunity by becoming the infrastructure platform for AI agents. Learn the 3-layer strategy that turns AI disruption into 10x revenue growth through identity management, orchestration, and intelligence dashboards.

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August 7, 2025

AI pilots can be a nightmare

When founders admit their pilots aren't great - real solutions emerge.

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July 23, 2025

AI Agents are everywhere: A field guide to what's actually working

After working with hundreds of agent companies at Paid, we've seen a clear pattern emerge. The most successful agents aren't trying to do everything for everyone. They're solving specific problems for specific industries.

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July 10, 2025

How to make your AI agent irreplaceable

5 Strategies to build agentic AI that sticks.

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March 27, 2025

The AI Agent Builder's Manifesto

The platforms of yesterday weren't built for us. They were built for a world where software supported human workers.